Shipping Policy

What is the Shipping Philosophy of SukhaShop®?
At SukhaShop®, we strive to make online shopping a smooth, secure, and stress-free experience. We ensure that your order is carefully packed and delivered to you in perfect condition.

What is the estimated delivery time?

• For Indian orders: Delivery is typically completed within 4-10 business days.
• For international orders: Expect delivery within 10-15 business days.
  Delivery timelines may vary depending on your location and accessibility.

Are there any shipping charges?

• Within India: SukhaShop® offers Free Shipping for all prepaid orders. Cash on Delivery (COD) orders are subject to a shipping fee.
• Outside India: For international shipping charges, please contact us at info@sukhashop.com.

How can I track my order?
Track your order through this website.

• If your logistics number begins with "15," select Xpressbee as the carrier.
• If your logistics number begins with "2," choose Delhivery as the carrier.

Once your order has shipped, you will receive a confirmation email with tracking details to monitor the progress of your delivery.

Orders are processed and shipped within 1-2 business days from the time of purchase.

How will I know my package has been shipped?
After placing an order, you will receive a confirmation email. Once your order is processed and dispatched, a shipping confirmation email will follow, containing tracking information. Please note that the tracking details may take 24-48 hours to update, and carrier pickup might not immediately reflect in the tracking system.

What should I do if the tracking info says delivered, but I haven’t received my package?
If your tracking information shows the package as delivered, but you haven’t received it:

1. Check with neighbors to see if it was delivered to the wrong address.
2. Ask household members, roommates, or building staff (like property managers) if they received the package on your behalf.
3. Look for notifications about deliveries left at a safe spot or with an apartment office.

If you still can't locate the package, please contact info@sukhashop.comor reach out to the shipping company for assistance. Proof of delivery, such as a signature, may be available upon request.